Privacy policy

Effective Date: 12/06/2024

Approachable Geek, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and disclose your personal data when you visit our website, use our services, or otherwise interact with us.

1. Information We Collect

1.1 Information You Provide

We collect personal information that you voluntarily provide, such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Project or service details

1.2 Automatically Collected Information

When you use our website, we may collect certain data automatically:

  • IP address
  • Browser type and version
  • Device information
  • Usage statistics (e.g., pages viewed, time spent on site)
  • Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information from third-party services that integrate with our platform, such as payment processors or analytics tools.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and deliver the services you request
  • To process payments and issue invoices
  • To improve our website, services, and user experience
  • To communicate with you about your projects, updates, and support requests
  • For marketing purposes, such as sending newsletters or promotional materials (with your consent)
  • To comply with legal obligations

3. Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information in the following scenarios:

  • Service Providers: With trusted vendors that assist us in delivering our services (e.g., payment processors, hosting providers).
  • Legal Requirements: When required by law, court orders, or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of your personal data.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your personal information (subject to legal or contractual obligations).
  • Opt-Out: Unsubscribe from marketing communications.
  • Data Portability: Request a copy of your data in a machine-readable format.
  • Withdraw Consent: Withdraw consent where processing is based on your consent.

To exercise your rights, please contact us at info@approachablegeek.com.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your user experience
  • Analyze site traffic and usage
  • Personalize content and ads

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.

6. Data Security

We implement industry-standard measures to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security. Please notify us immediately if you suspect unauthorized access to your data.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. International Data Transfers

If you access our services outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

9. Children’s Privacy

Our services are not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with their data, please contact us to request its deletion.

10. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

This Privacy Policy was last updated on 12/06/2024.